Privacy Policy
Plain English first: we collect what we need to call you back and fix your door, we use standard advertising and call-tracking tools to know our ads work, and we do not sell your personal information. The details follow.
Information you give us
When you submit a form on this site we collect the details you enter — typically your name, phone number, email, ZIP code, and what is wrong with your door. Forms are processed by Formspree, our form provider, and delivered to our dispatch team. When you call us, calls may be recorded and tracked for quality and to measure which advertising brought you to us.
Information collected automatically
This site uses cookies and similar technologies from Google (Google Tag Manager, Google Analytics 4, and Google Ads) to measure site usage and advertising performance, ServiceTitan dynamic number insertion to show you the right phone number and attribute your call, and ClickCease to detect fraudulent ad clicks. These tools collect information such as your IP address, device and browser type, pages viewed, and the ad you clicked.
How we use it
- To respond to your request, schedule service, and perform the work you hire us for.
- To measure and improve our advertising and this website.
- To keep records required for licensing, warranty, and tax purposes.
Sharing
We share information only with service providers who help us operate (form processing, scheduling and dispatch software, call tracking, analytics, and advertising platforms listed above), and when required by law. We do not sell your personal information.
Your choices
You can opt out of personalized advertising through your Google settings, block cookies in your browser, and ask us to delete your contact information by calling any number on this site. Texts and calls from us are for scheduling and service — tell us once and we stop.
Contact
Questions about this policy: call (239) 525-6442 or visit us at 1509 Railhead Blvd, Naples, FL 34110.